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8 Best Ways To Fix Android Phones Not Receiving Calls

Are you annoyed because your Android phone is not receiving calls? Missing your important calls can be a huge trouble for you. Therefore, nobody wants to miss their phone calls at any cost. Like every other technology-related problem, Hack today also provides you with fixes for this particular error.

This article covers all the possible reasons why your Android phone is not receiving calls. Along with reasons, you will also know how to fix this error caused by a particular issue. Read the post till the end to learn more about Android phones and incoming call issues.

Why Your Android Phone Is Not Receiving Calls?

There could be several reasons causing your android phone to not receive calls or messages from another person. Varying from one phone to another, concerning the usage of one’s phone, here is a list of causes that are preventing your phone to receive calls or messages.

  • There could be a temporary software glitch in your Android operating system.
  • This can also happen when your phone is in airplane mode.
  • Some malware and DND mode also contribute to this issue.

How to fix this problem?

Let’s move toward the methods that can help in eradicating this problem. After applying these fixes, you will be able to diagnose as well as solve the problem you are facing.

1. Software Update

One of the leading causes of Android phones not receiving calls is the outdated software. Check for the new updates on your phone because a pending software encounters a bug, this bug can break many things and one of them is not receiving calls on your android phone.

Android Phones Not Receiving Calls

  1. Go to the phone’s Settings.
  2. Then open System or General Management.
  3. Check if there is any update, if yes then click on Software Update.

2. Reset the Network Setting

Resetting the phone is a common trick for solving minor issues regarding your Android phone. It is an ideal setting where your phone must be able to perform without any glitches. The process of resetting your phone may vary from one phone to another, depending on the models and settings of every different phone.

  1. Go to phone Settings and select System.
  2. Then tap on the Reset option.
  3. Once here, select Wi-Fi, Mobile, & Bluetooth.
  4. Finally, select the sim card you want to reset and it will be done automatically.

3. Reactivate SIM Cards

Any glitch preventing your Android phone to receive phone calls can be removed by reactivating the sim card. However, you must have more than one sim card inserted into your phone for this process. If you don’t want to take out the sim card then you can reactivate it easily through phone settings.

  1. Open the Settings app on your Android phone.
  2. Go to Network & Internet and select SIM cards.
  3. Tap on the SIM card that is receiving phone calls and turn it OFF.
  4. A question will pop up on the screen “Deactivating SIM card”. Are you sure? Select OK.
  5. After the successful deactivation of the SIM card, a notification prompts that the process is finished. Tap OK to process.
  6. Then Turn the SIM card toggle ON to restart it.
  7. A notification will inform you that the SIM card is activated. Select Ok to complete the process.

4. Check Airplane Mode

Airplane mode blocks all calls, messages, and even Wi-Fi signals on your android phone. People often put their mobile phones on airplane mode in their normal routine because it helps charge their battery faster and you can have a temporary break from annoying calls. Disable airplane mode to check if it allows your phone to receive calls.

Airplane mode is also accessible from the Android Quick Setting drawer. Or you can find it in phone Settings.

8 Best Ways To Fix Android Phones Not Receiving Calls

  1. Click on the gear icon in the top right corner of your home screen.
  2. Scroll down to find Network & Internet and tap on it.
  3. Here you will find an option of Airplane mode. Turn it Off.

5. Check Your Area Network

The area where you currently live also affects the network of your android phone. Many of the places are far away from the coverage of networks which may cause this issue. So checking this thing also matters while trying to get rid of this trouble. In the main city, towers are nearer to you, but as we move farther from these areas, the network makes it difficult to make or receive calls.

6. Restart Your Android Phone

Restarting the phone is the easiest and most used method to solve minor issues with your android phone. Restart gives your device a quick reboot and allows you to start afresh. Hence, minor glitches are removed that were causing trouble in receiving calls. Here is how to do this.

Restart Your Android Phone

  1. Locate the Power button on the side of your Android phone.
  2. Press and hold the button until three options show up on your screen.
  3. From the three options, choose the Power Off option.
  4. Restart the phone after a minute or two.

7. Port-out or Change

First of all, depending upon the country you live in, you will have options to port out a different and better carrier and you should do so. This will potentially save you from missing your important calls. It could be as simple as better plans or if the current carrier has poor internet speed or the network is bad and so on.

8. Clear Dialer Cache Data

If you have tried all of the above methods but still can’t receive calls then the dialer cache data could be the culprit. Clearing cache data can be a useful trick to get rid of Android phones not receiving calls. Follow the steps below to clear cache data.

  1. Go to Settings and select Apps & Notifications.
  2. Then tap on the See all apps option.
  3. Once here, scroll down to select Phone.
  4. Now select Storage & Cache.
  5. Finally, tap the Clear cache icon.


Sometimes, calls could be annoying but they are of great importance. Nobody would want their calls to be blocked due to technical errors or software glitches. That’s why this article gives you several possible reasons and solutions for fixing the Android phone not receiving calls.

May it be a setting error or a SIM card dysfunctionality, you are going to find a solution for the blocked calls for sure. Hope this guide post helps you kick out the problem and save you from getting stuck in such troubling situations in the future.

Syeda Maryam Gilani

Maryam Gilani is a technology lover. Her interest in IT, games, and CS inspires her to write tech articles. If not writing, you can find her reading technology-related content and exploring more about the digital world.

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